Besides HIE and the Mass HIway there are conventional ways to share Protected Health Information (PHI) with other providers, such as fax, sFTP, and secure email. The many things to consider when evaluating a new HIE solution versus these old methods include the cost, finding the address of a recipient, message structure, certainty of receipt, and security.
The chart below shows the pros and cons of the various methods. The two columns on the right correspond to the four HIway connectivity methods. The second of these two columns represents the three methods that connect the HIway directly to an EHR.
It is clear that the Mass HIway provides a cost-effective solution with many advantages over conventional methods. The most beneficial solution is to connect the HIway directly to an EHR, as this will allow you to send and receive messages from the EHR.
Contact the Mass HIway
For more information, contact the Mass HIway at:
1-855-MA-HIway (Options: 1 = Enrollment, 2 = Support, 3 = Information)
For general inquiries: firstname.lastname@example.org
For technical support: email@example.com