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  2. Improving HIE Receiving Side Workflow through Process Improvement

Improving HIE Receiving Side Workflow through Process Improvement

Spring - Fall 2018 HIE Learning Collaborative and Workshops

MeHI worked with representatives from 12 healthcare organizations to apply people-oriented change management and process improvement strategies to workflows on the receiving side of HIE. Over a series of three interactive sessions, participants reviewed change management and process mapping concepts, and applied them to challenges organizations face after receiving healthcare documents via HIE.

The tools and resources developed through this Learning Collaborative were designed to lay the groundwork for organizations to make improvements to their own HIE workflows through process mapping and implementation of best practices. In the fall of 2018, the resources were expanded with the assistance of participants of MeHI's Process Improvement Workshops.

The resources generated through this Learning Collaborative and the Workshops include the process maps available in our process improvement toolkit.

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