Change Management and Process Improvement Workshops

Change Management and Process Improvement Workshops

MeHI runs free-of-charge Change Management and Process Improvement workshops to present and discuss practical models and ideas for effective team building, leadership development, coaching, building on strengths, understanding perspectives and personality traits, negotiating for win-win, using metrics, facilitating process mapping, and other process improvement and change management topics.

These engaging hands-on workshops are intended for managers and staff at healthcare facilities. The content is people and process oriented and only touches lightly on technical aspects. You will engage in discussions to share your own experiences, hands-on exercises to select and address process challenges of the group’s interest, and fun team-building activities to get to know the other participants.

You will join in an extended process mapping exercise to map out a process selected by the group. In this activity, you will learn how to facilitate process mapping and enable improvement discussions based on the Simplified Bottleneck Resolution method. This pragmatic method will be explained during the presentations.

HAUS Services participants are encouraged to attend these workshops, as it will enable your HAUS Services project. You can request an onsite HAUS workshop dedicated to participants of your organization and its partner organizations, or you can come to one of our public workshops hosted at MeHI and share your experiences with participants from other organizations. In an onsite HAUS workshop, we can focus the process mapping and improvement activities more specifically on your actual workflow processes. 

To request a dedicated onsite workshop, click here.

To check the schedule for the MeHI’s public workshops, click here.

Contact the Mass HIway

For more information, contact the Mass HIway at:

  1-855-MA-HIway (Options: 1 = Enrollment, 2 = Support, 3 = Information)

   For general inquiries:    masshiway@state.ma.us

   For technical support:   masshiwaysupport@state.ma.us