Use Case Resources

Health Information Exchange Toolkit

This toolkit contains guides, templates, and forms to help develop effective connections to a Health Information Exchange (HIE), like the Mass HIway.


The Use Case resources listed below describe how to develop new use cases. Use the Use Case Tools to visualize and describe the actual use cases of the planned Health Information Exchange.

Resource Description
Use Case Development Guide This guide describes the benefits of developing a detailed Use Case, and the elements that should be included in every Use Case.
Use Case Development Form This form provides a template for documenting your organization’s Use Cases.
Developing a Use Case This meeting presentation explains the Use Case concepts and provides Use Case examples.
Workshop Presentation This alternate workshop presentation similarly explains the Use Case concepts and provides Use Case examples.
Use Case Examples This document provides a list of the types of healthcare information that can be exchanged via an HIE. This serves as examples to develop potential Use Cases.