Use Case Library

Health Information Exchange Toolkit

This toolkit contains guides, templates, and forms to help develop effective connections to a Health Information Exchange (HIE), like the Mass HIway.


 

This library contains use case examples to support Meaningful Use objectives, improve care coordination, reduce hospital readmissions and other goals. It includes real examples of organizations that use Health Information Exchange (HIE) to share patient data, as well as theoretical cases. You can use the Use Case Tools to tailor these examples.

Care Coordination Use Cases

Category

Use Case Powerpoint Downloads

Supported Objectives

Resources

Care Coordination for Substance Abuse Patient
Referrals,
Treatment
status,
Medication,
Discharge Summaries,
Care Plans
  • Better coordination of care for patients with substance use disorder.
  • Share eReferrals, treatment and medication status, discharge summaries and care plans to attain better patient outcomes and reduce costly readmissions.
Transition and Coordination of Care for Co-Occuring Acute Medical and Behavioral Health Conditions
Treatment
status,

Medication,
Discharge Summaries,
Care Plans
  • Prompt, accurate assessment and coordination of care for patient with co-occurring medical and behavioral health condition.
  • Share treatment, medication status, discharge summaries and care plans to attain better patient outcomes and reduce costly readmissions.
Behavioral Health / Medical Integration Closed Loop Referral
Referral
  • Facilitate seamless transfer of patient referral and treatment information to improve patient safety, outcomes and overall experience.
Referral Request From Primary Care Physician to BH Organization
Referral
  • To improve specialty referrals to Behavioral Health (BH) providers by sending the information needed by a BH provider to safely treat the referred patient.
Referral from PCP to Specialist
Referral
  • Meaningful Use Stage 2 Transitions of Care Objective for Eligible Providers
Referral from Excel Orthopedics to Winchester Hospital & Discharge Summary from the Hospital to Home Care
Referral
  and
Discharge Summary
  • Meaningful Use Stage 2 Transitions of Care Objective for Eligible Hospital or Critical Access Hospital 
  • Reduce hospital readmissions
  • Reduce healthcare costs
Discharge summaries from Milford Regional Medical Center to Care Tenders and Medway Country Manor
Discharge
Summary
  • Meaningful Use Stage 2 Transitions of Care Objective for Eligible Hospital or Critical Access Hospital 
  • ​​Improve Care Coordination
  • Reduce Hospital Readmissions
Care Summary from Primary Care Physician to Behavioral Health Provider
Care Summary
  • Improve care coordination
  • Meaningful Use Stage 2 Transitions of Care and Medication Reconciliation objectives
  • Support Patient Centered Medical Home standards
Summary of Care Document from Behavioral Health Provider to Primary Care Physician
Care Summary
  • To enhance the coordination of care between behavioral health and primary care providers, by sending behavioral health information to a primary care physician, so they can integrate this information into a client's diagnosis and updated treatment plan.
Lab results from Heywood Hospital to Gardner VNA  
Lab Results
  • Establish connectivity to the Mass HIway to enable immediate/future use cases
  • Enhance care coordination, and provide for efficient communication of lab results leading to improved patient safety, reduced costs associated with lab results management and significant reduction in lab result communication to visiting nurses in the community

Public Health Reporting Use Cases

Category

Use Case Powerpoint Downloads

Supported Objectives

Resources

Immunization Data from Primary Care Physician to Public Health Immunization Registry (MIIS)
Immunization (MIIS)
  • Meaningful Use Stage 2 objective submission of electronic data to immunization registry, for Eligible Professionals, Eligible Hospitals, and Critical Access Hospitals
  • M.G.L. c. 111, s.24M, requiring all licensed healthcare providers who administer immunizations to report all immunization data to the Massachusetts Immunization Information System (MIIS)